Support Topics
Allied Data offers introductory support for licensing, registration, extensions.
Click on a subject heading to view questions and answers relating to your selection. Links throughout the answers will guide you to further information on our website or from other sources.
For any support related questions, please consult our Support Contact page.
Should you have any non support related questions, please consult our Contact page.
Service and Guarantee
- Warranty information
- Terms of Delivery
- Warranty Claims and Product repairs
Warranty Claims and Product repairs
The Support Desk is the single interface between the Customer and Allied Data Technologies for all the contractual aspects related to repair services. For each equipment returned for Warranty and out of Warranty repairs, a RMA has to be requested at the Support Desk. The Support Desk will assign an identification number " RMA " which will follow the equipment all along the repair process until its forwarding by Allied Data Technologies.
Please download the RMA form (English) and follow the instruction in the document. The document can be found here: ftp://ftp.allieddata.com/Warranty/UK-RMA.doc
Please send all your requests to our RMA department